I want to make this report to you. I had been shocked that I was unable to make a report by cellular phone. Sallianne Dale
I flew on American airlines for The 1st time and past. our baggage was harmed with black grease on it huge hunks out from the handles and wheels. your aircraft was dirty and really not comfortable. the flight crew was not pleasant in any respect. My granddaughter was with me and it is about 6ft tall no home for her legs and person laid again in her seat and he or she couldn't move in the slightest degree in her seat.
I'm quite dissatisfied with this particular service from American Airways. We experienced prepared a holiday vacation that we imagined would begin by taking pleasure in Extraordinary service from American.
I not too long ago took a flight from JFK to St Thomas with a Saturday eight am flight and had by far the most helpful, successful knonwledgable flight attendant she was fantastic. I might love to thanks her for making my trip a lot more satisfying.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where I set my bag while in the overhead. It had been an embarrassing second for me and I frankly did not at all appreciate this flight attendant’s exceptionally loud and arrogant Frame of mind.
American Airlines has the worst buyer service of all airlines I've used in my 63 decades. My spouse’s anniversary earrings have been stolen out of her suitcase on June twenty, 2013 and Customer service has REFUSED to contact us back right after reporting the thief the day it took place.
To begin with, massive thanks and shout out to your Cust Svc rep Laura. She is incredibly friendly and was equipped to address my problem immediately. You need to come to feel extremely fortunate to acquire her being an worker.
I needed to vent my annoyance with the baggage problem along with your airline. Every thing else was great, although the way my baggage was managed would make me Feel 2 times just before booking with AA once more. I had been billed $25 Each and every way for 1 bag, not remaining told my bag could possibly be carried on for no demand. To incorporate insult towards the $fifty billed, my bag was destroyed on the surface upon getting returned to me.
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I a short while ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is a little plane with tiny leg place, my knees ended up embedded inside the seat back again before me, and it absolutely was triggering soreness for me as well as passenger in that seat. I requested the stewardess (“Ellen) if I could shift for the exit isle, where by there was extra space. Once i asked she stated: “We're going to end counting heads right before we get started participating in musical chairs.†When she finished counting persons, I went forward and moved to 1 of two Open up seats in the exit isle–I didn’t inquire her yet again as a result of her impolite reaction The very first time. Ellen came more than the general public handle program: “Did you progress in the exit isle? Go back to your seat.†I went again immediately. She ongoing around the PA: “There could be a $ten,000 fantastic, and I'm not intending to pay it.
i was privileged enough for being on board American Airlines Flight #32 (LAX – JFK) on labor working day….my spouse and i have been seated independently…we had a Loss of life inside the household and were being intending to nyc click this site for just a funeral…….
reserving reference MKFCFC I am addressing this letter to you personally to precise my dissatisfaction regarding your services with regards to the flights referred to over.
In case you took enough time to rent certified men and women to work for your Airways then Potentially you wouldn’t be in the economical wherewithal that you simply’re going through. It's possible you wouldn’t really have to persistently oversell your seats in order that travellers boycott your airline and use other additional reputable and responsible firms for example Southwest or United.
I have normally utilized continental airways and experienced changed to American but immediately after this incident I don’t Feel sick at any time fly along with you guys any longer a cockaroach on a airplain im confident Everybody on Fb would desire to no relating to this even the news quite discustin and unpleasant I believed airplains had been pest contal cost-free.